Forgot Your Password
Reset Your Password
To reset your password, enter your username below and click Next.
If you don’t remember your username, visit the Forgot Username page for help.
Password Reset Policy: Only Local Administrators have the ability to reset passwords. If you are not a Local Administrator and need assistance resetting your password, please contact your Local Administrator directly.
If you do not know who your Local Administrator is, please call Provider Inquiry for assistance:1-888-732-7364 (Select option 5 or 8)
How do I log in to my member portal account?
To log in to your member portal account, visit MartinsPoint.org. In the top navigation, click “Sign In | Register.” Then, click on the member portal account you are trying to access.
Watch this video for step-by-step guidance: Medicare Advantage | How to Log In to Your Member Portal - YouTube
How do I register for my member portal account?
To register for your member portal account, you will need your Generations Advantage Member ID (found on your ID card). You cannot register for a member portal account until after your coverage begins.
Watch this video for step-by-step guidance: Medicare Advantage | How to Register For Your Member Portal - YouTube
I am enrolled in both Generations Advantage and US Family Health plan. Can I use the same username and password for both accounts?
No, you must use different usernames and passwords if you are enrolled in both Martin’s Point health plans as these are two separate accounts.
If I change Generations Advantage plans, does my member portal account stay the same?
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Web note from LL: Waiting on confirmation. I’m almost positive account will stay the same because the Member ID would stay the same even if the member switches GA plans and that seems to be the identifier in the system.