Forgot Your Username
An email will be sent with instructions for recovering your user name. The email address you provide must be associated with your account.
How do I log in to my member portal account?
To log in to your member portal account, visit MartinsPoint.org. In the top navigation, click “Sign In | Register.” Then, click on the member portal account you are trying to access.
Watch this video for step-by-step guidance: Medicare Advantage | How to Log In to Your Member Portal - YouTube
How do I register for my member portal account?
To register for your member portal account, you will need your Generations Advantage Member ID (found on your ID card). You cannot register for a member portal account until after your coverage begins.
Watch this video for step-by-step guidance: Medicare Advantage | How to Register For Your Member Portal - YouTube
I am enrolled in both Generations Advantage and US Family Health plan. Can I use the same username and password for both accounts?
No, you must use different usernames and passwords if you are enrolled in both Martin’s Point health plans as these are two separate accounts.
If I change Generations Advantage plans, does my member portal account stay the same?
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Web note from LL: Waiting on confirmation. I’m almost positive account will stay the same because the Member ID would stay the same even if the member switches GA plans and that seems to be the identifier in the system.